“This online shop allows our subscribers and new customers to purchase DStv decoders or accessories from the comfort of their homes and have it delivered to them within 48 hours” says Cecil Sunkwa Mills, General Manager, Multichoice Ghana.
“We listen to our customers to understand their changing lives, the pressures they face and what matters most to them. We are committed to using these insights to put customers at the heart of all the decisions that we make every day. Thus reshaping our business to improve our customers’ experience, whenever and wherever they engage with us.”
Throwing more light on the webshop he added that this website https://ghanashop.dstv.com/ is very easy to navigate and once an order is placed, a customer service representation would call to confirm the order and process it swiftly for an accredited installer to pick up and deliver the ordered item. Our promise is to deliver value to our customers by making great entertainment more accessible and convenient to acquire.
Customers only have to pay for their orders on delivery. However soon the option to pay via online platforms and mobile money options would be made available. During this introductory period all orders placed on the webshop will be delivered for free by an accredited installer.
